Here eyes and face are approaching the colour of the sun, which likely isn’t good for her complextion
Tag: Customer Service
Hey, big tipper…
What are you doing to reward (and retain!) your best people?
Sales lessons from the Ex
you will be a sales expert just like the guys and gals at the carnival
May I ask Who's Calling, Please?
Ring, ring. Receptionist: Good afternoon, this is ABC Company. (answers on second ring, that’s a good sign!) Me: Good afternoon, may I speak to Bob, please? Receptionist: May I ask who is calling? Me: Yes, it’s Phil Symchych. Receptionist: Just a minute, please. Pause, wait, on hold… Receptionist: I’m sorry, Bob is not available right … Continue reading May I ask Who's Calling, Please?
Business Lessons from Cirque de Soleil
eeping your customer entertained will keep them in your store longer and they’ll spend more money.
DUDs – Dumb Unilateral Decisions – Diet Coke, please?
DUDs is my acronym for “Dumb Unilateral Decisions” by management of large companies and organizations. After all, since they’re bigger than small and medium businesses, shouldn’t they be managed better? Here is a true story that happened the other day at a stadium that regularly holds events for 30,000 or more people. My wife to … Continue reading DUDs – Dumb Unilateral Decisions – Diet Coke, please?
Kid Rock and Bon Jovi – Rock and Roll Lessons for Business
The more fun your customers have, the more profitable you will be.
