You’re probably spending more on paper than on nurturing new opportunities.
Tag: Sales
DUDS Oven Repair
You can’t cancel the appointment as we’ve already ordered parts
Risk and Reward: Are you watering the fake plants?
Some businesses spend more money watering the fake plants than they do rewarding their best customers.
DUDS: Same kitchen, different menus!
I’m sorry, our take-out menu isn’t the same as our restaurant menu.
Acquiring new business for free
Within your network of friends and business associates, who else would benefit from the value that you have received from me?
Now that's good customer service in any economy
What does eye contact and saying ‘good morning’ cost?
Sales Tips
Focus on your customer’s current and future needs to build a relationship, decrease competition and increase the lifetime value of your customer.
Body Shop Twenty Questions
The customer is not always right
Are you competing against your own invisibility?
They were competing with their own invisibility.
Sales lessons from the Ex
you will be a sales expert just like the guys and gals at the carnival

