Leveraging your business strengths can help you accelerate your revenues, increase your profits and boost your wealth.
Tag: Customer Service
Cell-phone DUDS (Dumb Unilateral Decisions by big companies)
No Service! One mistake, promptly resolved, is acceptable from anyone. Repeated mistakes are not tolerable.
So you want to be a big company someday
Marketing isn’t a department. It’s everyone’s job.
Car Safety Features – Luxury or Necessity?
What can you do to make your business go faster and be safer?
Too Many Opportunities?
You’re probably spending more on paper than on nurturing new opportunities.
DUDS Oven Repair
You can’t cancel the appointment as we’ve already ordered parts
Risk and Reward: Are you watering the fake plants?
Some businesses spend more money watering the fake plants than they do rewarding their best customers.
Small Business Week
Small business is BIG business.
Getting greedy
Pricing based on supply and demand doesn’t work – unless you’re an oil cartel.
DUDS: Same kitchen, different menus!
I’m sorry, our take-out menu isn’t the same as our restaurant menu.
