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Do your clients and customers know all the ways you can help them to increase revenues, decrease costs, accelerate speed, save time, improve service, decrease stress, and live better lives? I didn’t think so. You’re not alone. Neither do mine (that’s one of the purposes of this newsletter – to educate). Neither do many of … Continue reading Educating and Helping Your Customers

This week, I attended a course called Building Dynamic Communities that was put on by my long-term mentor and friend, Alan Weiss. Alan is the guru for solo consultants around the world and has helped me and many others to provide more value, more quickly, to our clients. One of the benefits of this course … Continue reading Building a Community of Business People

In the last issue, I mentioned that one key metric not on your financial statements is the percentage of proactive (vs. reactive) sales in your company. Thanks to Dean for raising this issue. Thanks to Oriol for his permission to use the 20 ideas list in this newsletter. Here is the definition: Proactive sales percentage … Continue reading Twenty Tips to Increase Proactive Sales in 2020

Before they became large companies, with let’s say more than $500 million of annual revenues, they were mid-market companies. And before that, they were small businesses. They grew. They made mistakes, had competitors take their customers, and they won new business along the way. Business is very dynamic. That’s why you need to know the … Continue reading The Three Most Important Metrics that aren’t on your Financial Statements

Have you ever wondered how Amazon got so large and powerful in the retail space? The fact that I can buy a ten-dollar widget and have it delivered for free in two days (I’m a Prime member) is amazing. Amazon is good at more than online sales. They’re great at technology, logistics, and distribution. How … Continue reading Four Challenges to your Strategy

Do you want to know what’s on the minds of our future business leaders? This past weekend, I attended the JDC West university business case competition hosted by the Hill School of Business at the University of Regina. My role was to spend time at the Certified Management Consultant’s (CMC) booth and explain the CMC … Continue reading Lessons from Future Business Leaders

The new year and the new decade are well under way. However, if this year seems exactly the same as last year, then maybe you haven’t adjusted your perspectives or changed your expectations yet. Are you repeating last year or creating a new year? Business is moving faster. A year now is like three years … Continue reading Predictions for the New Year

As kids, we always kept score. We played hockey until someone reached ten. It didn’t matter whether we were playing street hockey, baseball in the front yard (until we broke the door’s window), football in the back yard (away from all breakables), tennis, or anything else that occupied our time, we always kept score, Oh, … Continue reading How and Why to Keep Score

From my family to yours, we wish you a Merry Christmas, Happy Hanukah, and a Happy New Year! I hope that 2020 and the new decade brings you: great health quality time with important people in your life fun activities and hobbies to help you recharge energy and courage to overcome your obstacles as you … Continue reading Happy Holidays

The new year—and the new decade—is almost upon us. Did you accomplish your most important goals this past year…and in the last decade? This issue isn’t about wishful resolutions, fuzzy dreams, or big hairy audacious goals. Who wants a BHAG anyways? Let’s use specific language to establish your 2020 goals that are meaningful to you, … Continue reading Setting Your Goals For 2020