Car rental companies charge more for the peripherals than the basic product
Tag: Strategy
Body Shop Twenty Questions
The customer is not always right
Are you competing against your own invisibility?
They were competing with their own invisibility.
DUDS in the Hotel Business
When the service is lousy, or the menu is boring, or the people aren’t trained, I blame management.
DUDS – Dumb Unilateral Decisions – Car Shopping
Here eyes and face are approaching the colour of the sun, which likely isn’t good for her complextion
Apple is focusing on small businesses
What does a $60 billion dollar company with $24 billion in cash and a bottom line of 20.7% know about small business, anyways?
